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Upcoming Workshops

The Customer Experience:

A free UHLS Continuing Education Workshop

Thursday, April 25th @ 9:30 –12:30
Guilderland Public Library
Helderberg Meeting Room

Whether you work with adults, youth or anyone who walks in the door, serving the public requires a high level skillset. Please join us for this helpful workshop!

You’ll leave with a better understanding of how to:

  • Improve your customer service
  • Serve difficult patrons
  • Communicate with fellow staff members

Mary Coon, Head of Branches, Albany Public Library
Rebecca Lubin, Head of Branches, Albany Public Library

Contact Hours: 3

Register Online:

Email Natalie Hurteau for more information:

See the flyer here




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