Upper Hudson Library System
Friday, June 6, 2003 At UHLS
Attending: Jeff Cannell (APLM); Nancy Pieri (BETH);
Carol Trager (BRUN); Darlene Miller (CAST); Deborah Canzano (COHS); Bob Jaquay
(COLN); Pat Nonamaker (EGRN); Barbara Nichols Randall (GUIL); Carol Gaillard
(HOOF); Pat Sahr (NASS); Margie Morris (POES); Judy Felsten (RCSC); Rebecca
Lubin (RVLL); Barbara Kubli (STEP); Phil Ritter (UHLS); Gail Sacco (VOOR); Barbara
Visitors: Julian Critchfield, Chief Operating Officer,
Dynix; Patti Pray, Director, Customer Relations, Dynix; Peter Kowalski, UHLS;
Marcia Middleton, APLM
Meeting convened at 9:05am.
Report from Dynix:
Critchfield reported that the Dynix team has been here for a week. They have
found that information coming in across the Internet to UHLS is good, but
going back out it is poor. With Roadrunner (RR) access, the bandwidth is not
guaranteed. The more people on RR reduces the bandwidth, unlike a T-1 line
which is a dedicated line. More information needs to go out from UHLS than
comes in. The slow down due to RR also slows down T-1 requests when RR requests
are also in line. The 56K lines are a big issue; they are too slow and sites
cannot run a full Horizon client on a 56K line. Barbara Kubli brought up the
point that 56K lines were deemed to be adequate when the specs for the new
system were released. Mr. Critchfield stated that using both Horizon and Internet
traffic were too much for the line. Dynix would like to have a look at the
network topology design for UHLS and the member libraries to see how everyone
is connected. There is a program available, CITRIX (sp?), which can help with
bandwidth constraints and increase speed for 56K lines. DSL is a better way
to go as there is guaranteed bandwidth. It was brought up that there are budget
issues involved with changing lines. The demands vary from library to library.
The issue of the RR, T-1, 56K lines and bandwidth needs to be addressed before
Dynix can go any further in correcting other problems. They believe that many
of the current problems stem from the bandwidth issue. The topology information
would also be useful to Rawdon. It is recommended that at the UHLS site, they
go off of RR and have a dedicated line.
asked if the Directors’ Association feels that UHLS should go ahead in finding
a solution with Dynix as part of the team? Consensus is that we need to solve
this problem. Phil stated that UHLS has switched to a partial T-1 line and
is looking to increase to a full line. He proposes that DSL & RR libraries
switch to the partial T-1 at the UHLS site and remain as DSL or RR at the
library site. Phil stated that we could have someone other than Dynix do the
topology and Dynix assured everyone that they would work with that group or
person. There was discussion as to why regular Internet traffic was not taken
into account when the network recommendations were originally given by Dynix.
Internet access is a regular service in a library and a company that sells
systems to libraries should realize that. Mr. Critchfield would like UHLS
to upgrade Horizon to the current version as it has some enhancements and
fixes some bugs that are in the previous release.
Motion: (Sacco, Jaquay) Ask Dynix to evaluate
and design network topology and UHLS should bear the cost. The cost is to be negotiated
between Phil Ritter and Dynix. Carried.
question was raised as to whether we want to stay with Dynix. Marcia Middleton
stated that we would be starting all over with a new system and that Dynix
is invested in fixing the problems.
Critchfield said that it would take time to gather all the data from the 36
sites. Bob Jaquay asked about a ballpark cost to do the topology. Mr. Critchfield
said it would be a fixed cost, not per hour. They will check staff workstations,
patron PCs, and look at routers and hubs.
issues log will be distributed to libraries in order to see what some issues
were and what was fixed. Dynix is limited by the lack of a stable connection
to the server.
was discussion regarding the upgrade and possibly setting a policy to decide
if UHLS should upgrade every time or even every three times, depending on
the importance of changes in the upgrade. Pat Nonamaker stated that in order
to get to the bottom of what the issues are, we need to be in the current
version of Horizon, at least for now.
Motion: (Sacco, Nonamaker) Upgrade Horizon to
version 7.24 and IPAC 2.03.01. Carried.
Critchfield will come to the Directors’ Association meeting on July 11th.
It was suggested that joint meeting between the Directors’ Association and
the Automated Services Committee be held on that day. Phil will arrange that
with the ASC.
Critchfield stated that he was in charge of the program for UHLS. He can be
Motion ( Jaquay, Schoen) to approve May 2, 2003
UHLS: Phil Ritter
Meeting – Mitch Freedman is having health problems and will not be the speaker
at the dinner. He is under doctor’s orders to rest. ALA’s Chief Executive
Director, Keith Michaels Fields will be the speaker.
of Sara Dallas – She has been hired as the Director of the Southern Adirondack
Library System (SALS). They are working on the distribution of Sara’s duties.
She will be on a medical leave beginning the end of June.
UHLS Administration: N. Pieri
Services: J. Felsten
LSTA grants were passed as was Adult Literacy Grant.
Finance Committee & UHLS Board: J. Cannell
UHLS will be having annual reviews rather than audits. All
previous audits have been fine and the reviews will be cost saving. The Central
Library Grant was approved.
Central Library: J. Cannell
They are at the midpoint of the strategic planning with the
Nominations are: President – Pat Nonamaker; Vice President
– Ginny LaJuene; Secretary – Margie Morris; Representative to UHLS Board – Jeff
Cannell. The secretary cast one ballot for the slate. All other committee representatives
will remain the same. Gail Sacco expressed thanks to Pat Nonamaker for her hard
work this year.
Nuts & Bolts:
BETH: Budget and referendum passed. They will be able
to make many improvements to the library.
RCSC: Ventilation system is almost installed. They will
be holding their first Garden Festival on June 7th. A new book bag
is being offered.
POES & VOOR: Librarians from Russia and Bulgaria
visited the libraries. They saw Poestenkill’s preschool story hour and had a
luncheon at the library.
VOOR: Gail will be doing the PLS booth at NYLA and is
looking for help. She is running for president of PLS.
GUIL: Joyce Carol Oates Program on July 16th.
The new GUIL trustee is the director of the library at the College of St. Rose.
BRUN: Carol attended the awards dinner for the Arts
Council of the Capital Region. They are using the old Stanley’s Department
Store for exhibits. Rensselaer County libraries are welcome to use it. They
want to have a collaborative effort.
Summer Reading Clubs – A YSS librarian expressed concern to
Mary Fellows that other staff at the library were complaining about the additional
work created by the summer reading club. Mary just to relay this concern to
Motion (Gaillard, Pieri) Meeting adjourned 11:10am.
Next meeting July 11, 2003 at UHLS.
November’s meeting will be rescheduled from November 7th
to the 14th due to NYLA in Saratoga